Our Dehydrated Treats Schedule
- We make all treats & flosses on a pre-order basis, every 2 weeks.
- We have a fixed cut-off time. Please submit your orders by 2359 hr, on the 15th & last day of every month. All orders submitted after the cut-off time will be processed in the next production cycle.
- If your purchase is successful (via Stripe or Paypal), you will receive a confirmation email with your order details.
- Your treats will be ready for dispatch within 2 weeks after your order!
Postage & Delivery Services
- Self-collection is not available for treats or cooked food purchases.
- For dehydrated treats orders above $40 - free shipping will be provided via Qxpress, which takes up to 3 days for delivery once shipped.
- For fresh food orders or treats above $150* - free same-day delivery will be provided via Lalamove or GrabExpress.
- Please ensure that your address are entered correctly on the purchase order when you checkout. You may be charged an additional shipping fee at the prevailing rate if the address provided on the purchase order is incorrect.
- For dehydrated treats orders below $18, $4.50 applies for postage fees.
- For dehydrated treats orders between $18 - $40, $2.50 applies for postage fees.
- For fresh food orders or treats that requires same-day delivery below $40, $20* applies for delivery fees.
- For fresh food orders or treats that requires same-day delivery above $40, $16* applies for delivery fees.
*Except for Sentosa island, Tuas and areas with entry restrictions.
MONTHLY OMAKASE GROUP BUYS
- We make all cooked food on a pre-order basis.
- Pre-order notice will be announced every month via Facebook & Instagram.
- We reserve the right to cancel or re-schedule the omakase group buys in the event of any unforeseen circumstances.
- As we have limited manpower and we strive to provide our customers with only the freshest cooked food, food orders can only be confirmed upon upfront purchase online.
Order Confirmation & Payment
- Prepared orders will not be refunded.
- All payments must be transferred before we confirm any offline orders.